Notice

  • Notice: “FWD” app support will be terminated on eye3 Samsung Tab2/3/4 7” & Tab 3/4 10.1” with effect from 4 September 2020.
  • Notice: “Medicine Online” app support will be terminated on eye3 Samsung Tab2/3/4 7” & Tab 3/4 10.1” with effect from 7 August 2020.
  • Notice: “ Hong Kong Movie ” app support will be terminated on eye3 Samsung Tab2/3/4 7” ,Tab 3/4 10.1”, Tab A 9.7” & LG G Pad 7.0  with effect from 11 July 2020.
  • Notice: “ Mobile Betting Service ” app support will be terminated on eye3 Samsung Tab2/3/4 7” & Tab3/4 10.1” with effect from 1 July 2020.
  • Notice: “ HKJC TV ” app support will be terminated on eye3 Samsung Tab2/3/4 7” & Tab3/4 10.1” with effect from 1 July 2020.
  • Notice: “Racing Touch” app support will be terminated on eye3 Samsung Tab2/3/4 7” & Tab3/4 10.1” with effect from 1 July 2020.
  • “ Handy Lah ” app support will be terminated on eye3 Samsung Tab2/3/4 7” & Tab3/4 10.1” with effect from 22 June 2020.
  • “ViuTV” app support will be terminated on eye3 Samsung Tab2/3/4 7” & Tab3/4 10.1” with effect from 22 June 2020.
  • Effective from 1 July 2020, eligible spending on HKT Home Phone Service, eye Service, IDD 0060 / 0062 and Fixed Line IDD 001/002 Service will no longer earn Clubpoints, but the validity of any Clubpoints earned by existing members of The Club prior to that date will not be affected.
  • Notice: The content of “oleGoK on eye” on eye platform will be terminated with effect from 1 June 2020.
  • 【Important notice on special arrangements for shops】In support of the community effort to counter the epidemic, we have taken precautionary measures to strengthen the hygiene standards at HKT shops, including more frequent cleaning and disinfection. All employees are required to wear face masks. To further mitigate the threat of Novel Coronavirus to our employees and customers, we will shorten the business hours of our shops to between 12 noon and 8pm until further notice. For a full list of these shops and their addresses, please visit here for more details. We apologize for any inconvenience caused.
  • Notice: “【Important notice on special arrangements for HKT shops】, please click here
  • Notice: “The Club” app support will be terminated on Samsung Tab2/3/4 7”&10.1” and LG GPad 7 with effect from 2 March 2020. You may visit www.theclub.com.hk for more information.
  • Notice: “South China Morning Post” app support will be terminated on Samsung Tab2/3/4 7”&10.1” and LG GPad 7 with effect from 2 March 2020.
  • Notice: “Brainastic” app support will be terminated on Samsung Tab2/3/4 7”&10.1” and LG GPad 7 with effect from 2 March 2020.
  • Due to the incompatible OS version, the “Now Player” app support will be terminated on Samsung Tab A 9.7” & LG GPad 7 with effect from 18 February 2020.
  • Notice: The content of “eye Workshop” on eye platform will be terminated with effect from 17 May 2019. If you have any questions relating to eye workshop, please contact us at 2888 4496.
  • Notice: HKT has urged the Hong Kong Government to make radical changes to its spectrum policies and management in order to avoid disastrous consequences for Hong Kong, its Smart City aspirations and its role as a regional hub and gateway to the Mainland. The call is made as HKT announces that it has successfully conducted trials for the commercial deployment of 5G mobile technology. Please click HERE for information.
  • Regarding change of Privacy Statement: We are dedicated to providing the best services to our customers. In line with our continuing efforts to protect our customer information, we will launch our new HKT Privacy Statement on 25 May 2018.To view the new HKT Privacy Statement, please click www.hkt.com/legal/privacy.html.
  • Phishing email notification: Latest phishing email (Please click here for details)